Concierge Terms of Use

2. Eligibility

To use Concierge services, you must:

• Be at least 18 years old or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete information

We reserve the right to refuse service if eligibility requirements are not met.

3. Scope of Services

• Concierge services are advisory and facilitative in nature
• TheHouse48 does not guarantee the availability, pricing, or outcome of third-party services
• Services may be delivered directly or through vetted partners

TheHouse48 acts as a connector and coordinator, not always as the direct service provider.

4. User Responsibilities

By using Concierge services, you agree to:

• Provide accurate, timely, and complete information
• Respond promptly to service-related communications
• Comply with all applicable local and international laws
• Not misuse or attempt to exploit the service

Failure to comply may result in suspension or termination of access.

5. Fees & Payments

• Certain Concierge services may be paid or subscription-based
• Fees will be communicated before service confirmation
• Payments may be processed through secure third-party providers
• All fees are non-refundable unless otherwise stated

Additional third-party costs (e.g., legal, travel, or vendor fees) are the user's responsibility.

6. Third-Party Services

Concierge services may involve third-party providers such as:

• Real estate agents
• Legal advisors
• Travel and relocation partners
• Financial service providers

TheHouse48:

• Does not control third-party services
• Is not liable for their actions, delays, or outcomes
• Recommends but does not guarantee service quality

Users engage third parties at their own discretion.

7. No Guarantee of Outcomes

While we strive to provide high-quality service:

• We do not guarantee successful property acquisition, relocation, or investment outcomes
• Market conditions, legal frameworks, and third-party dependencies may affect results

All decisions made based on Concierge support are at the user's own risk.

8. Intellectual Property

All content, systems, and processes related to Concierge services remain the property of TheHouse48.

You may not:

• Copy, reproduce, or distribute service materials
• Reverse-engineer or misuse platform tools

9. Privacy & Data Use

Your use of Concierge services is subject to our Privacy Policy.

By using the service, you consent to:

• Collection of relevant personal and transactional data
• Sharing of necessary information with trusted partners to fulfill services

We implement reasonable safeguards to protect your data.

10. Service Modifications & Availability

TheHouse48 reserves the right to:

• Modify, suspend, or discontinue Concierge services at any time
• Update pricing, scope, or availability without prior notice

We are not liable for interruptions or service unavailability.

11. Limitation of Liability

To the fullest extent permitted by law:

• TheHouse48 shall not be liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the Concierge service (if any)

12. Termination

We may suspend or terminate your access to Concierge services if:

• You violate these Terms
• You engage in fraudulent or unlawful activity
• Continued service poses risk to the platform or partners

You may also discontinue use at any time.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws in the jurisdictions where TheHouse48 operates, including but not limited to Canada, the United Kingdom, and Nigeria.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of Concierge services constitutes acceptance of the updated Terms.